Reception
Male+pauses, or without pauses Room Requests Male+pauses, or without pauses Wants Male+pauses, or without pauses Other Aspects of the Room Male+pauses, or without pauses Equipment Male+pauses, or without pauses Getting Around Male+pauses, or without pauses Where Is? (advanced) Male+pauses |
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May I help you? May I see your passport? May I see your credit card? May I see your identification? ➋ May I see your confirmation? The government wants us to see that. The owner wants us to see that. The manager wants us to see that. ➌ Here is a list of prices. I am studying English. Thank you for coming here. Enjoy your trip. |
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WORKERS AT THE FRONT DESK NEED TO UNDERSTAND
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I have a booking. I made a reservation under... I want to check in. I want to register. ➎ I want to get my room. I want a room. I want to have a room. ➏ My name is... The name is... The name is under... ➐ How much is...? What does that cost? How much is that in dollars? ➑ Convert that to yuan. Give that in euros. What is the exchange rate? Can you give me change for... ➒ My money is missing. I lost my credit card. These recordings from Lang1234.com are licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. |
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The room has... The room does not have... I will give you room 21. ➁ 2 beds 1 large bed a private bathroom a bathroom ensuite ➂ air conditioning a fan a window that opens ➃ a kitchen a kitchenette a cooking area a refrigerator ➄ a hair dryer a balcony a view of the garden internet ➅ I want... the password an extra key a wake-up call ➆ to send a fax to receive a fax Lang1234.com |
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I want... I need... I'd like... I would like... I should prefer... I must have... ❷ Give me... You have to give me... You've got to give me... You must give me... Can you give me...? Can't you give me...? ❸ Let me have... Do you have...? Don't you have...? Is there...? Isn't there...? I do want... ❹ I don't want... I do not want... I must not have... You must not give me... I do not like... I dislike... Lang1234.com |
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I am very sorry. I will give you room 32. I will send someone to clean it now. I will send someone to fix the heat. I will send someone to fix the fan. ➋ The room is... The room is not... I want another room. ➌ nice good perfect comfortable ➍ big quiet modern traditional ➎ near the stairs next to the bar close to the restaurant ➏ far from the lift a long way from the pool ➐ warm hot boiling baking ➑ cool cold freezing chilly ➒ dirty unclean filthy bug-infested ➓ small tiny cramped Lang1234.com |
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The instructions are in the room. Push the switch marked... Press the lever on the left. ➁ Turn the dial so the mark points up. Then turn right for colder, left for hotter. Someone will fix it in 20 minutes ➂ How do I use the...? air conditioning toilet hot water cold water shower ➃ refrigerator microwave television TV radio ➄ A TV in the next room is noisy. People next door are loud. ➅ is broken doesn't work does not work does not run ➆ needs repair needs fixing must be fixed should be repaired ➇ is noisy overflowed spilled leaked drips Lang1234.com |
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I will telephone for you. Whom do you want to call? There is an international phone at.... ❷ The driver can wait for you. You can call this number for a taxi. The restaurant will call a taxi for you. The museum can phone a car for you. ❸ Show them this address. Would you like a guide? You can rent a car at... ❹ I will write the address and phone. You can walk. You can take a taxi. ❺ How do I make a telephone call? How can I call? How should I phone? I must call... ❻ How do I get to... How do I go to... How can I get a car to... Where can I find a taxi to... How do I get back to the hotel? ❼ What will the weather be? Have you heard a weather forecast? Will it rain? What temperature will it be? What is that in Fahrenheit? What is that in Celsius? ❽ Where is a good... Can you recommend a... restaurant shop to buy... store to get... ❾ church mosque temple pharmacy drugstore ❿ doctor who speaks English English-speaking dentist Lang1234.com |
NOTES
The lessons do not explain local public transport, city buses or underground. These are hard the first time, even for visitors who know the local language, and are dangerous if guests miss their stop and are lost. I do not want to encourage beginners in English to describe them. If foreign-language guests are not happy with taxis, tourist buses, or private cars, they need detailed instructions in their own language in a good guidebook or website.
The best hotels may send a young guide when foreigners use local public transport the first time, and be sure they know how to call for help.
Long distance buses and trains are easier, and hotels can send travelers to the station or an agency, or get tickets for them. In many countries travelers will need to negotiate prices and classes, so a guide or translator will help.
The front desk and concierge need a translator app on a tablet (Apple, Android or Windows). They will use it when a guest goes beyond the worker's language abilities. The app needs to display alternate keyboards to let the guest type in the guest's own language and alphabet, which the app will translate to the hotel worker, and it will translate the worker's answers. Voice translation is a good feature, but typing will be needed when the app misunderstands a voice.
Doctors and dentists who speak English can be found through IAMAT and Dental Departures.
The lessons do not explain local public transport, city buses or underground. These are hard the first time, even for visitors who know the local language, and are dangerous if guests miss their stop and are lost. I do not want to encourage beginners in English to describe them. If foreign-language guests are not happy with taxis, tourist buses, or private cars, they need detailed instructions in their own language in a good guidebook or website.
The best hotels may send a young guide when foreigners use local public transport the first time, and be sure they know how to call for help.
Long distance buses and trains are easier, and hotels can send travelers to the station or an agency, or get tickets for them. In many countries travelers will need to negotiate prices and classes, so a guide or translator will help.
The front desk and concierge need a translator app on a tablet (Apple, Android or Windows). They will use it when a guest goes beyond the worker's language abilities. The app needs to display alternate keyboards to let the guest type in the guest's own language and alphabet, which the app will translate to the hotel worker, and it will translate the worker's answers. Voice translation is a good feature, but typing will be needed when the app misunderstands a voice.
Doctors and dentists who speak English can be found through IAMAT and Dental Departures.
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WHERE (ADVANCED)
Male+pauses Simple questions were covered in Hotel 1. This list covers more questions from more guests. Front desk staff will understand these. Better housekeepers, gardeners and maintenance staff will also understand these. |
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Where is the... lobby concierge ➋ bellman bellhop porter ➌ entrance garage (US) garage (UK) ➍ taxi bus tour ➎ fire escape ice vending machine washing machine laundry garden ballroom Lang1234.com |
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